The biggest difference lies in the 'brain'. Most AI is like a blank sheet of paper; you have to teach it from scratch. Genii-S, on the other hand, has a built-in 'industry expert model' that understands industry terminology and pain points. What you need to do is not 'train' it, but 'activate' it.

Absolutely not! Genibuilder's quick-start interface is designed to help you launch your first AI expert simply by following the instructions and completing the setup.

Of course. You can update your product, service, and event information anytime in your dedicated backend on Genii-S. Once the data is stored, it will be synchronized with the AI's knowledge base in real time, ensuring that your customers always have access to the latest information.

Genii-S currently supports [LINE Official Account] and [Facebook Messenger]. Our goal is to help you integrate all your customer touchpoints.

During conversations, Genii-S proactively analyzes customers' needs and intentions—this is the mission of the 360 Insight Elf. Based on this insight, it will proactively provide "appointment services," "purchase guidance," or "solution explanations" at the most appropriate time, turning "inquiries" into "actions."

The "Live Customer Service Transfer Mechanism" is a smart collaborative process exclusively designed by Genibuilder Technology. It ensures a seamless service transition between Genii-S and live customer service by leveraging a 360-degree insight into the complete summary of the AI, maximizing service quality.

Absolutely secure. Your knowledge base and customer data are stored independently and encrypted. Genii-S's 'Industry Expert Model' is the underlying architecture, but the 'private data' you upload (such as product prices and customer lists) is absolutely for your own use only. We will never, and cannot, share it with any third party.